Discover some of the most popular Colibo add-ons
Customer Knowledge Base
For Sales and Marketing teams the Customer Knowledge Base promotes customer win-stories, showcases and quotes. Using the approved logo and case-story is easy, when organized, updated and available.
KEY FEATURES
- Engage Sales and improve close-rates with the right cases and up-to-date win-stories
- Modify and create templates for easy submission and publishing of new cases and stories
- Build and maintain a base of Customer insights for your organization – easy to search and browse
- Use tags to categorizing items by type, topic, department, or your own organizational labels
- Practice leadership and customer updates in a dedicated blog area
- The FAQ area will facilitate easy dialog on Customer related topics
- Use notifications to stay up-to-date with new content or changes in existing content
- Schedule when content needs to be updated, and get timely reminders
- Publish your content as wikis, downloadable documents or as a combination
- Advanced permission management module grants specific rights and roles to individuals or groups
- Full versioning and roll-back on all pages and files, so content won’t be deleted by mistake
- Use push functionality for distributing important content or changes to all users
PRICING
According to organisational size
