
Customer center
With the Customer Center everyone involved in the day-to-day business between your company and your largest clients, are given a space for smooth collaboration, without ever losing touch with historic data, and the vast amount of details in negotiations and contracts.
It features easy access to all essential knowledge on important agreements and enables your company to invite your largest clients into your infrastructure in a secure manner.
KEY FEATURES
- One dedicated area for each client, in an unlimited amount of Customer Centers
- Dedicated event-, news-, task-, feed- and document area for the specific customer
- Built in surveys module for tracking customer satisfaction
- Easy onboarding of new clients using Colibos onboarding module
- Easy user administration for members. The group can be open, closed or hidden (invitation only)
- Integration to 3rdparty systems using tailormade widgets enable full integrated overview of specific client information
- Groups/deals can be easily archived by the administrator of the group, or centrally by site administrator or even automatically and stored in various formats.
- Built in task management provides easy administration of coming tasks and the progress on each relationship
- Combine the Customer Center with Colibos Customer Knowledge Base to maximize the benefits for your users
- Let team members use notifications to stay up-to-date with important development in the company and client relationship.
- Invite your clients to the deal room, for easy collaboration and sharing collaboration tools
- Specific link-library for all relevant internal and external links concerning each cooporation
- Use push functionality to distribute important content or changes to all members desktops or mobile phones
PRICING
According to organisational size